My Bank Manager is Helping Me

 We walked with our friends and their dogs Monday morning, and it was rather nice. I was warmly dressed, it wasn’t raining, and there were long periods of sunshine that made the walk positively uplifting. And when we were done, I raced home to see if there was an email or a call from the bank. There wasn’t.

Soo, I wrote to Issam. Issam is the manager of my branch. Kris went to meet him a couple of years ago, to ask for help for me in managing my online banking. Calling the Vancity customer service line was too difficult for me to navigate with my bad speech. Issam gave Kris his card and told her to have me contact him with any problems.

I wrote to him about what happened and closed my email asking him if my debit card would work. It won’t, so I have no way of accessing my money. Regina lent me $200, but I am likely to need more than that before my new VISA card comes. He answered quite quickly and he’s set up a video chat with me for today at 1:15. This was wonderful news for me. He is helping me navigate all that is required of me so that I don’t have to deal with calls from their fraud department and customer services.

We went into town to pick up a parcel at the post office. It was my new rug for the hallway to the guest rooms. It looks lovely and makes the whole guest ‘wing’ look much more welcoming and comforting. I also picked up the new rain jacket that I bought for Sheba who hates walking in the rain. We’re set for the rest of our wet season now.

We walked in the 707 for our afternoon walk. It was short as we’d stopped for a short walk in Rollo Park on the way home from the village. It was cool and cloudy, but there was no rain. The day seemed to fly by. I spent a lot of the day going over the scammer conversation and thinking about how I’m going to function without access to my money.

The evening was the usual. Thank God for movies to distract me from thinking about the scam. And I imagine that today will be much like yesterday, except at 13:15 I will be talking with the manager of my bank, and I may find out how long it will be before I can access my account. I suspect it’s going to be a while because I will have to wait for a new debit card to arrive and my new VISA card takes ten days to get here.

We’ll walk and I’ll stew over the scam today. I’ll be keeping the fire going. It’s predicted to be sunny for the coming days and that means cold nights. But it also means we’ll enjoy walking in fine weather and bright light.

L. C. Tiffany stained glass window.